Terms of Service

These terms of service govern your use of ProdLab's website and product management services. By accessing our services, you agree to comply with these terms and conditions.

Business Address

89 Makarios III Avenue, 1077 Nicosia, Cyprus

Introduction

Welcome to ProdLab. These Terms of Service constitute a legally binding agreement between you and ProdLab regarding your use of our website, services, and any related applications or platforms. Please read these terms carefully before using our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our services.

Service Usage Terms

1. Acceptable Use Policy

You agree to use our services in accordance with applicable laws and these terms. You must not:

  • Use our services for any unlawful purpose or in violation of any applicable regulations
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Transmit viruses, malware, or any other harmful computer code
  • Interfere with or disrupt the operation of our services or servers
  • Use our services to harass, abuse, or harm others or promote discriminatory content

2. Permitted Uses

Our services are designed to help businesses improve their product management capabilities. Permitted uses include:

  • Accessing information about our product management services
  • Submitting inquiries through our contact forms for business purposes
  • Engaging our consultancy services for legitimate business needs
  • Sharing our content for educational or informational purposes with proper attribution
  • Using our website for research and competitive analysis within legal boundaries

3. Service Access Requirements

To access certain features of our services, you may need to meet specific requirements:

  • You must be at least 18 years old and have the legal capacity to enter into agreements
  • Business services require valid business registration and contact information
  • Some services may be restricted based on geographical location or local regulations
  • Paid services require valid payment methods and adherence to payment terms

4. Fair Usage Guidelines

To ensure optimal service for all users, we implement fair usage policies:

  • Reasonable limits on contact form submissions to prevent spam
  • Bandwidth limitations for downloading resources or accessing content
  • Restrictions on automated access or scraping of website content
  • Server resource usage limitations to maintain performance for all users

Account and Access Terms

Account Creation

  • Provide accurate and complete information when creating accounts or submitting forms
  • Maintain the security of any login credentials provided
  • Keep your contact information updated for effective communication
  • Only one account per business entity unless specifically authorized

Account Management

  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized access or security breaches
  • We reserve the right to suspend accounts that violate these terms
  • Account termination procedures and data retention policies apply

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain high service availability while reserving the right to perform necessary maintenance:

  • We aim for 99% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • Emergency maintenance may occur without prior notice
  • Service interruptions due to factors beyond our control are not covered

Feature Availability and Updates

Our services may be updated or modified to improve functionality and user experience:

  • New features and improvements may be added periodically
  • Some features may be discontinued with reasonable notice
  • Geographic restrictions may apply to certain features or services
  • Third-party integrations may change based on provider availability

Intellectual Property

Content Ownership

  • All content on our website is protected by copyright and intellectual property laws
  • ProdLab trademarks and logos are our exclusive property
  • Service methodologies and frameworks are proprietary intellectual property
  • Unauthorized use of our intellectual property is strictly prohibited

License Grants

  • Limited license to view and use our website for personal or business evaluation
  • Permission to share content with proper attribution for non-commercial purposes
  • Right to print or download content for internal business use only
  • No rights to modify, distribute, or create derivative works

Contact and Modifications

We may update these Terms of Service periodically to reflect changes in our services or legal requirements. Significant changes will be communicated to users through our website or direct notification.

If you have questions about these terms or need clarification on any provisions, please contact us through the contact information provided on our website.

Last updated: September 2025
Effective date: These terms are effective immediately upon posting