Terms and Conditions
This legal agreement governs your relationship with ProdLab and outlines the binding terms and conditions, user obligations, and legal responsibilities for all parties involved.
Business Address
89 Makarios III Avenue, 1077 Nicosia, Cyprus
Introduction
These Terms and Conditions constitute a comprehensive legal agreement between you and ProdLab. This agreement is binding upon acceptance and governs all aspects of your relationship with our company, including website usage, service engagement, and legal obligations.
By accessing our website, engaging our services, or entering into any business relationship with ProdLab, you acknowledge that you have carefully read, understood, and agree to be legally bound by these terms. Non-compliance may result in termination of services and legal consequences.
User Obligations
1. Legal Responsibilities
As a user of our services, you have specific legal obligations and responsibilities:
- 1 Legal Compliance: You must comply with all applicable local, national, and international laws and regulations while using our services
- 2 Accurate Information: You must provide truthful, accurate, and complete information in all communications and documentation
- 3 Professional Conduct: You must maintain professional standards in all interactions with our team and other users
- 4 Confidentiality: You must respect confidentiality agreements and protect sensitive business information shared during engagements
2. Conduct Requirements
Your conduct while using our services must adhere to professional standards:
Prohibited Activities
- Harassment, discrimination, or inappropriate behavior
- Sharing false, misleading, or defamatory information
- Attempting to circumvent security measures or access controls
- Using services for illegal or unethical purposes
Required Behavior
- Respectful and professional communication
- Timely response to requests and communications
- Adherence to agreed-upon project timelines and deliverables
- Cooperation with our team and established processes
3. Age and Capacity Requirements
Legal capacity requirements for entering into agreements with ProdLab:
- You must be at least 18 years of age and have legal capacity to enter into binding agreements
- Business representatives must have proper authorization to act on behalf of their organization
- You must not be prohibited by law from entering into commercial agreements
- You must comply with applicable jurisdiction requirements for international agreements
Liability and Warranties
Disclaimer of Warranties
ProdLab provides services and information on an "as is" basis with the following disclaimers:
- No Guarantee of Results: While we strive for excellence, we cannot guarantee specific business outcomes or results from our consulting services
- Market Conditions: Business success depends on numerous factors beyond our control, including market conditions and competitive landscape
- Information Accuracy: While we maintain high standards, we disclaim warranties regarding the completeness or accuracy of all information provided
- Third-Party Content: We are not responsible for the accuracy or reliability of third-party information, tools, or services referenced
Limitation of Liability
Our liability is limited as follows, to the maximum extent permitted by applicable law:
Financial Limitations
- Total liability limited to fees paid for services in the preceding 12 months
- No liability for indirect, consequential, or punitive damages
- Exclusion of liability for lost profits, revenue, or business opportunities
Scope Limitations
- Claims must be brought within 12 months of the incident giving rise to the claim
- No liability for force majeure events or circumstances beyond our control
- Separate limitations apply to third-party services and integrations
Consequential Damages Exclusion
Under no circumstances shall ProdLab be liable for:
- Loss of business profits, revenue, or anticipated savings
- Business interruption, downtime, or operational delays
- Loss of business relationships, contracts, or market opportunities
- Damage to business reputation or goodwill
- Indirect, special, incidental, or consequential damages of any nature
Legal Information and Dispute Resolution
Governing Law and Jurisdiction
Legal framework governing these terms and any disputes:
- Governing Law: These terms are governed by the laws of the Republic of Cyprus
- Jurisdiction: Cyprus courts have exclusive jurisdiction over any legal disputes
- International Users: Foreign users consent to Cyprus jurisdiction for dispute resolution
- Language: English language version of these terms takes precedence in case of translation discrepancies
Dispute Resolution Procedures
Structured approach to resolving disputes before litigation:
Step 1: Direct Communication
Parties must attempt good faith resolution through direct communication within 30 days of dispute arising
Step 2: Mediation
If direct resolution fails, disputes shall be submitted to mediation with a qualified Cyprus-based mediator
Step 3: Legal Proceedings
Only after exhausting alternative dispute resolution may parties pursue litigation in Cyprus courts
Severability and Enforceability
Provisions ensuring contract validity despite potential legal challenges:
- Severability Clause: If any provision is deemed unenforceable, remaining terms continue in full force
- Modification Authority: Terms may only be modified through written agreement signed by both parties
- Entire Agreement: These terms constitute the complete agreement and supersede all prior negotiations
- Waiver: Failure to enforce any provision does not constitute waiver of that or any other provision
Terms Modification and Contact
ProdLab reserves the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated to users through prominent website notice or direct notification.
Continued use of our services after modification constitutes acceptance of the updated terms. For questions about these terms or to discuss specific legal requirements, please contact us through the contact information provided on our website.
Last updated: September 2025
Effective date: These terms are effective immediately upon posting
Review frequency: These terms are reviewed and updated quarterly or as needed