Privacy Policy

Introduction

ProdLab is committed to protecting your privacy and personal data. This policy outlines our data protection practices and your rights regarding the information we collect and process. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

This policy applies to all users of our website and clients of our product management services. By using our services, you acknowledge that you have read and understood this privacy policy.

Data Collection Information

Personal Data We Collect

We collect personal data that you voluntarily provide to us through various interactions:

Contact Information: Name, email address, phone number, and company details when you submit inquiries or engage our services
Communication Data: Content of messages, emails, and any correspondence with our team
Professional Information: Job title, industry, company size, and project requirements for service customization
Technical Data: IP address, browser type, device information, and website usage patterns through cookies and analytics

How We Collect Data

Data collection occurs through multiple channels designed to provide you with optimal service:

Contact Forms: Information submitted through our website contact forms and service inquiry forms
Email Communication: Data shared during email exchanges and consultation requests
Website Analytics: Automated collection of usage data through Google Analytics and similar tools
Cookies: Technical data collected through various types of cookies as detailed in our Cookie Policy

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Consent: When you explicitly agree to data processing through forms or cookie preferences
Contract Performance: To provide product management services and fulfill our contractual obligations
Legitimate Interest: For business communications, service improvement, and marketing to existing clients
Legal Obligation: To comply with applicable laws, regulations, and legal requirements

Data Usage and Protection

How We Use Your Data

Providing product management services and consulting
Responding to inquiries and support requests
Improving our website and service offerings
Sending relevant business communications
Analyzing website usage and performance

Data Protection Measures

SSL encryption for all data transmission
Secure servers with regular security updates
Access controls and staff training on data protection
Regular security audits and vulnerability assessments
Data backup and recovery procedures

Your Rights and Data Management

Under GDPR and applicable privacy laws, you have comprehensive rights regarding your personal data:

Your Privacy Rights

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Data Portability: Receive your data in a structured format

Additional Rights

Right to Restrict Processing: Limit how we use your data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
Right to Lodge a Complaint: Contact data protection authorities

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Data Retention and International Transfers

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact form submissions: 2 years from last contact
• Client project data: 5 years after project completion
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)
• Legal compliance data: As required by applicable law

International Data Transfers

As we use third-party services (such as Google Analytics), your data may be transferred to countries outside the European Economic Area. We ensure all transfers comply with GDPR requirements through adequacy decisions, standard contractual clauses, or other appropriate safeguards. We work only with service providers that provide adequate protection for your personal data.

Contact and Updates

If you have questions about this privacy policy, wish to exercise your rights, or need to report a data protection concern, please contact us using the information provided on our Contact page.

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Last updated: September 2025

Business Address